Did you ever think to yourself “I just don’t get how they work”? You’re not alone. Whether you’re leading a team or contributing to one, miscommunication and misalignment often come down to how we work differently. This session shows you how to bridge that gap using Cloverleaf’s Discover tool.
Here’s a little secret…
Most (not all) people’s behavior has NOTHING to do with you...that is right…NOTHING!
Context Setting
Poll: “Which scenario have you experienced recently?”
A feedback convo that didn’t land
Feeling misunderstood during a project
Avoiding conflict or tension with a teammate
What Happens When We Don’t Understand How Others Work?
Common patterns:
Avoiding conversations due to “style clashes”
Misreading tone, intent, or feedback
Trying to influence others using your own preferences
Reality check: These aren’t people problems, they’re pattern problems.
Discover doesn’t just explain differences. It gives you real-time coaching to adapt your approach when it counts.
Using Discover at Key Moments: Play along
Log into your Cloverleaf account and find DISCOVER
As we go through each scenario, consider a person on your team or who you collaborate with that you could have this communication or collaboration challenge with and choose the prompt that most resonates with you OR create your own prompt!
We are going to work and learn together and share insights and prompt suggestions in the chat!
The great part about Cloverleaf DISCOVER is that even if you ask a question or share a statement, the DIVE Deeper Functionality may offer a more clear or deeper question/prompt that gets to the heart of the matter. Be sure to check out the Dive Deeper suggestions after offering your prompt.
Key Point: You don’t have to be a coach or manager to use Discover. It gives everyone on the team a clearer, more human way to work together.
Scenario: Before a Tough Feedback Conversation
“I’m concerned [NAME] will take critical feedback about their performance personally.”
“What tends to make [NAME] defensive in tough feedback conversations?”
“I get the sense [NAME] shuts down when a conversation feels too direct.”
“How can I frame tough feedback so [NAME] hears it as a contribution, not just the critique?”
“How can I make sure [NAME] feels supported while still being honest?”
Scenario: Before Kicking Off a New Project
“I’m not sure [NAME] fully understands the goals yet.”
“What will help [NAME] feel ownership from day one?”
“I sense [NAME] might hesitate to speak up until others do.”
“How can I make sure [TEAM] feels heard before assigning roles?”
“I’m worried [NAME] might check out if plans keep changing.”
Scenario: During Team Tension or Misalignment
“I’m worried [TEAM] is avoiding the real issue to keep things polite.”
“What might [NAME] be frustrated by that no one’s naming yet?”
“It feels like [TEAM] is divided between moving fast and getting it right.”
“I’m concerned [NAME] has stopped contributing because they don’t feel heard.”
“How can I help [TEAM] get aligned without making anyone feel blamed?”
What’s one tip you’ve seen in Discover that surprised you, or changed how you approached someone?
What is one use of Discover, from the prompts we used that you could actually take action on?
Reflect & Call to Action
Every teammate operates differently, Discover gives you fast, clear insight on how to work with them effectively.
It’s available 24/7, inside the platform, tied to the people you’re meeting with, and based on how they work best.
Individual Contributors: Don’t wait for someone else to fix the team dynamic. Use Discover to better understand how a teammate works, before your next meeting, feedback conversation, or decision-making moment.
Managers: Introduce/demonstrate key moments to use Discover in your next team meeting.
HR/Talent leaders: Want to activate Discover org-wide? Demonstrate it and when to use it in an all-hands meeting or post small videos in internal communication hubs.
Coaches & Partners: Demonstrate this in sessions and trainings for similar moments that matter for your clients